Strengthen your after sales with our predictive maintenance solutions

Progress matters! Machine insights play a crucial role to optimize machines, meet customer needs proactively and take machine reliability and after sales services to the next level.

We deliver ready-to-use but flexible predictive maintenance solutions, which can be quickly adapted to a wide range of machines in the cement industry and similar industries. As machines and customer needs are unique, we accompany machine builders through the whole process – from project evaluation until delivery of the right IoT solution and 2^nd level support. Keeping always in mind, how after sales services can be strengthened through data and technology.

3 Steps from evaluation to the delivery of the right predictive maintenance solution and data based after sales support.

1. Evaluation

After sales process analysis
Identification of critical weakpoints
Define project, roadmap and requirements
Identification of customer needs

2. Development

Design and analytics workshop
Prototyping and testing
Batch production
Product integration and launch

3. Execution

Training and sales workshops
Machine insights and analytics
Continuous product improvement
Sales, marketing and 2nd level support

6 reasons why predictive maintenance supports your after sales services.

1. Challenge

Act instead of reacting based on data insights: optimize your customer support and after sales.

3. Detect

Detect machine weaknesses anytime and optimize it without any customer survey.

5. Strengthen

Strengthen your customer relationship through transparent, proactive and reliable after sales services.

2. Recognize

Recognize customer needs ahead of the customer and create new products and services.

4. Know

Professinal claim & warranty management based on machine insights and data history.

6. Create

Create a unique selling proposition combining your expert know-how with machine insights and customer focused services.

Are you wondering about our reference project PREMAS^® 4.0? Here you go.

Reference Project

Want to know more about predictive maintenance? Contact us.

Interested in bringing your after sales services to the next stage? Contact us and find out more.