The challenge:
Shrinking market shares, comparable products & stagnating sales
Many machine manufacturers are struggling with shrinking sales, stagnating market shares and are suffering from high competitive pressure due to increased competition and low-cost suppliers for spare parts. Products on the global market, especially in the spare parts business, are becoming increasingly interchangeable, resulting in a price war. As a result, differentiation is only possible through the lowest price. At the same time, resources are becoming increasingly scarce and good skilled personnel are becoming increasingly rare. As a result, the workload on the employees is rising immensely. Therefore, existing machines are not being managed and sales and customer support are merely reacting instead of acting proactively. In other words, the existing market potential lies fallow, customers do not see or experience any added value and are not willing to pay more for a comparable product.
How can a machine manufacturer grow from such a situation and differentiate itself from the market other than through price?
The solution:
Unbeatable customer service based on Predictive Maintenance!
Smart machines with its insights enable machine manufacturers to learn from the past, predict the future and proactively act instead of reacting. This brings value for all – machine manufacturers, their machines, and their customers. We deliver ready-to-use but flexible Predictive Maintenance Solutions, which can be quickly adapted to a wide range of machines in the cement industry and similar industries – worldwide. As machines and customer needs are unique, we accompany machine manufacturers through the whole process – from project evaluation until delivery of the right solution and 2nd level support. Keeping always in mind, how after sales services can be strengthened through data and technology.
PREMAS services at a glance
A successful implementation of Predictive Maintenance means thinking out of the box and stay open-minded to find the best solution for you. It´s not only about the solution itself, but also about the process from the idea to successful establishment in the organization and market.
Predictive Maintenance
Solution
We convert your machine know-how into valuable insights.
Training &
Know-how sharing
We train people, share our knowledge & make them IoT ready.
Product & Process implementation
We support in establishing Predictive Maintenance.
“We could have clearly gone to other market players. But we would never have been able to develop such a specific solution, tailored to us and our customers, as it was possible with PREMAS AG.”
Reiner Furthmann, Managing Director Technology, AUMUND
PREMAS® Beagle – the global Predictive Maintenance Solution for process critical machines
Developing a completely new solution takes a lot of time. With PREMAS® Beagle, you will reach your goal much faster with a comparable result!
PREMAS® Beagle has been specially developed for the requirements of the heavy industry. It is a flexible, robust and IT / OT independent Predictive Maintenance Solution, which can be quickly adapted to a wide range of machines in the cement industry and similar industries such as bucket elevators, dedusting systems, crushers, sizers and many more.
PREMAS® Beagle:
Key Features
Made for industrial needs
Already in use with our customers
Modular & quickly adaptable
Made for global use
IT / OT independent solution
PREMAS® Beagle Hardware
From sensors to valuable machine insights – together with you, we define and build your individual Predictive Mainteance Solution, fully customized to your needs.
Application specific Sensors
Application specific sensors are added to the machine or component according requirements.
IoT Box
The IoT Box acquires the sensor signals, pre-processes them and transfers them via mobile cellular network into the cloud.
PREMAS® Cloud
The PREMAS® Cloud receives data form the field, stores and processes them. Analytical process and anomaly detection is executed here.
PREMAS® Portal
PREMAS® Portal gives you 24/7 access to the data and defined KPIs.
From project definition to your individual
Predictive Maintenance Solution in 6 steps.
Every machine has its own peculiarities. And so our customers and its industries. Together, we go through 6 steps to turn your vision of smart machines and unique customer service into reality. Based on Predictive Maintenance.
Smart machines matter, convinced people too.
Let´s all pull together to improve your After Sales!
We deliver not only technology, but also support you in the process of implementation into your organization and introduction to the market.
Why your after sales business becomes unique with Predictive Maintenance
Machine insights play a crucial role to optimize machines, meet customer needs proactively and take machine reliability and after sales services to the next level. Based on Predictive Maintenance, machine manufacturers can rely on data and therefore learn and develop from facts than from assumptions! Predicitive Maintenance creates a win-win-situation for all.
Act proactively
Optimize your customer support and after sales based on machine insights proactively.
Reveal the new
Recognize customer needs ahead of the customer and create new products & services.
Detect the hidden
Detect machine weaknesses anytime and optimize it without any customer survey.
Upgrade easily
Upgrade existing machines and install it at every new machine from the beginning, easily and worldwide.
Boost your sales
Strengthen your customer relationship through proactive & reliable after sales services.
Be unique
Create a USP and get rid of the price battle by combining your know-how with new insights and customer focused services.
Improve the customer experience
Increase your responsiveness to your customers with improved efficiency and effectiveness of your customer service. Discuss customer claims and find constructive solutions based on machine insights & data history.
Be focused
Use your existing resources in a better and more targeted way.
Get more for less
Increase your market share, sales, and turnover efficiently. Optimize costs for inefficient and ineffective products and services.
Interested in Predictive Maintenance?
All about Predictive Maintenance! Let´s stay up-to-date together with our blog which contains our latest knowledge and experience in developing and implementing Predictive Maintenance Solutions.
